C_C4HCX_2405 VALID TEST FEE & VALID C_C4HCX_2405 STUDY PLAN

C_C4HCX_2405 Valid Test Fee & Valid C_C4HCX_2405 Study Plan

C_C4HCX_2405 Valid Test Fee & Valid C_C4HCX_2405 Study Plan

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SAP C_C4HCX_2405 Exam Syllabus Topics:

TopicDetails
Topic 1
  • SAP Marketing Cloud and Emarsys: This section of the exam covers SAP's marketing automation and customer engagement solutions. It emphasizes understanding how to create personalized marketing campaigns and analyze customer behavior. A skill to be measured is developing targeted marketing strategies using SAP tools.
Topic 2
  • SAP Integration Suite: This section of the exam measures the skills of SAP Integration Specialists and covers the SAP Integration Suite, which facilitates seamless integration between various systems and applications. It emphasizes understanding integration patterns and tools within the SAP ecosystem. A skill to be measured is implementing efficient integration solutions across platforms.
Topic 3
  • SAP Customer Data Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's solution for managing customer data and consent. It emphasizes understanding data protection regulations and customer identity management. A skill to be measured is implementing secure customer data management practices.

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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q80-Q85):

NEW QUESTION # 80
You need to make some enhancements in your project.What are some of the extensibility options available to you? Note: There are 2 correct Answers to this question.

  • A. SAP Cloud Applications Studio
  • B. Key user tools
  • C. SAP HANA views
  • D. Custom ABAP programs

Answer: A,B


NEW QUESTION # 81
You are executing the Lead to Cash end-to-end process for a discrete industry customer. Which of the following subprocesses would you evaluate?
Note: There are 3 correct answers to this question.

  • A. Campaign management
  • B. Supplier contract management
  • C. Customer consent management
  • D. Lead management
  • E. Warehouse management

Answer: A,D,E

Explanation:
Step 1: Lead to Cash (L2C) OverviewL2C is an end-to-end process focusing on managing customer interactions from lead generation to revenue realization.
* Warehouse Management:
* Ensures proper inventory and order fulfillment as part of customer orders.
* Campaign Management:
* Helps attract and engage customers through targeted marketing campaigns.
* Lead Management:
* Involves capturing, nurturing, and converting leads into sales opportunities.
Step 2: Subprocesses
* SAP Help Portal:Lead to Cash Process Documentation.
* SAP Learning Hub: Comprehensive training on Lead to Cash workflows.
References


NEW QUESTION # 82
Which tools could you use in SAP Emarsys Customer Engagement to show different content to female and male contacts in a single email campaign?
Note: There are 3 correct answers to this question.

  • A. Personalization rules
  • B. Manage optional content
  • C. Block targeting
  • D. Predict recommendation settings
  • E. Emarsys Scripting Language

Answer: A,B,E

Explanation:
Step 1: Customizing Email Content in SAP EmarsysSAP Emarsys Customer Engagement offers tools to tailor email content based on contact attributes, such as gender.
* Personalization Rules (B):
* Create dynamic content rules to adjust email components based on recipient attributes.
* Emarsys Scripting Language (C):
* Use scripting to add complex logic and conditions for content customization.
* Manage Optional Content (D):
* Include optional content blocks that display based on predefined conditions, such as gender.
Step 2: Correct Tools
* SAP Help Portal: Content personalization in SAP Emarsys.
* SAP Learning Hub: Email campaign customization tutorials.
References


NEW QUESTION # 83
What can be maintained and customized for a Lead in SAP Sales Cloud?

  • A. Status and Origin
  • B. Temperature and Origin
  • C. Qualification and Temperature
  • D. Status and Qualification

Answer: D


NEW QUESTION # 84
What is the primary purpose of the accountld attribute in a group's schema in SAP Customer Data Platform?

  • A. To serve as the primary attribute for matching incoming event data to an existing group
  • B. To represent the highest quality and most recent cdpld of the group
  • C. To specify the parent entity in a relationship schema
  • D. To store the unique identifier for the group generated by the SAP CDP pipeline

Answer: A

Explanation:
Step 1: Overview of the accountId AttributeIn the SAP Customer Data Platform (CDP), theaccountIdattribute in a group's schema is pivotal for identifying and managing data relationships. It plays a fundamental role in ensuring that incoming event data is correctly matched to the appropriate group, which is essential for maintaining accurate and meaningful customer records.
Step 2: Primary Purpose of accountIdThe primary purpose of theaccountIdattribute is:
* Matching Incoming Data: The attribute acts as the key identifier to link incoming event data to an existing group within the SAP CDP.
* Ensuring Data Integrity: By matching data accurately, theaccountIdhelps maintain consistency in group definitions and prevents duplication or misalignment of information.
This ensures that customer data is organized and actionable for subsequent processes like segmentation, analysis, or engagement.
* Data Ingestion: When incoming event data flows into SAP CDP, it contains identifiers that are mapped to theaccountId.
* Schema Mapping: The group's schema pre-defines theaccountIdas a primary attribute, making it the focal point for matching operations.
* Match and Grouping: The system compares theaccountIdvalues of incoming data with existing group definitions in the database. If a match is found, the data is appended to thecorresponding group. If no match exists, the system might create a new group, depending on the configuration.
Step 3: How the Matching Works
* Flexibility in Schema Design: The schema can be tailored to incorporate additional attributes, but theaccountIdremains the central element for matching.
* Real-Time Updates: Changes in customer data linked to anaccountIdare reflected in real-time, ensuring that group information remains up-to-date.
* Compatibility with Other CDP Features: The use ofaccountIdintegrates seamlessly with other SAP CDP features like segmentation and orchestration, enabling a unified customer experience strategy.
Step 4: Supporting Features and Configuration
* SAP Help Portal: Comprehensive documentation on SAP Customer Data Platform is available athelp.
sap.com, specifically under the "SAP Customer Experience" and "Customer Data Platform" sections.
* OpenSAP Training: Relevant training courses like "SAP Customer Data Platform Implementation" onopen.sap.comprovide in-depth learning materials about the schema configurations and matching logic.
* SAP Customer Experience Architecture Guide: Available through SAP partner resources, this guide outlines best practices and detailed technical insights for implementing the SAP CDP, including schema attributes likeaccountId.
Step 5: References and Supporting Documentation


NEW QUESTION # 85
......

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